Frequently Asked Questions
Everything you need to know about your Hijab Stories experience.
What materials are used in your hijabs?
We source high-quality fabrics including premium chiffon, breathable jersey, luxury silk, and organic cotton to ensure comfort, durability, and elegance for every occasion.
How should I care for my hijabs to ensure they last?
We recommend hand washing in cold water with a mild detergent. For machine washing, use a delicate cycle and a laundry bag. Always air dry and iron on a low setting if necessary.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs.
What is your return policy?
We offer a 30-day return policy for unworn items in their original packaging with tags attached. Please note that for hygiene reasons, hijabs must be in their original, un-tried condition.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
Are your underscarves and accessories one-size-fits-all?
Most of our underscarves are made with stretchable, high-quality jersey fabric designed to fit all head shapes comfortably and securely without causing pressure.